Privacy Policy

At Tripggo, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and related services (collectively, the “Services”).

1. Information We Collect

We may collect the following types of information when you use Tripggo:

• Personal Information: Name, mobile number, email address, and contact details.
• Booking Details: Pickup and drop locations, date and time of travel, trip history.
• Device & Usage Data: IP address, browser type, device information, pages visited, and usage patterns.
• Location Data: Approximate or precise location (with your permission) to provide car booking and navigation services.
• Payment Information: Limited payment details processed through secure third-party payment gateways (we do not store full card details).

2. How We Use Your Information

We use the collected information to:

• Process and manage your car booking requests.
• Communicate booking confirmations, updates, and support messages.
• Improve, personalize, and optimize our Services and user experience.
• Ensure safety, fraud prevention, and compliance with legal obligations.
• Send promotional offers, notifications, and updates (you may opt out anytime).

3. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze how you interact with our Services. You can control cookies through your browser settings, but disabling them may impact certain features.

4. Sharing of Your Information

We may share your information in the following situations:

• With Drivers/Partners: To fulfill your car booking and trip requirements.
• Service Providers: With third-party vendors who assist us in operations (hosting, analytics, payments, SMS, etc.).
• Legal Requirements: When required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with any merger, sale of assets, or acquisition of all or part of Tripggo.

5. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access, update, or correct your personal information.
• Request deletion of certain personal data, subject to legal obligations.
• Opt out of marketing communications at any time.
• Withdraw consent where processing is based on consent.

To exercise these rights, you can contact us using the details provided in the Contact Us section below.

7. Third-Party Links and Services

Our website or app may contain links to third-party websites, apps, or services. We are not responsible for the privacy practices or the content of such third parties. We encourage you to review their privacy policies before providing any information.

8. Children’s Privacy

Tripggo is not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will take appropriate steps to remove such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with the updated “Last updated” date. Your continued use of the Services after such changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, you can contact us at:

Tripggo Support Team
Email: info@tripggo.com
Phone: +91-9876543210

Note: This Privacy Policy is provided for general informational purposes and may need to be reviewed by a legal professional to ensure compliance with applicable laws in your region.